MacKenzie Glanzer

MacKenzie Glanzer is a seasoned professional in the technology sector with extensive experience in engineering and technical support roles. Currently serving as a Senior Professional Services Engineer at Pendo.io since March 2023, MacKenzie has previously held positions such as Senior Software Engineer in Support EMEA at Bitmovin and Technical Solutions Engineer at Reputation. A strong background in technical support is evident from roles at Brightcove, where MacKenzie advanced from Tier 2 Development Support Engineer to Tier 3 Technical Support Engineer. Earlier career experiences include significant contributions as a Senior Engineer at Sony Computer Entertainment Europe and as an Interactive TV Developer at both Minds Eye Productions and Two Way TV. MacKenzie holds an MSc in Computer Forensics from the University of Westminster and has also pursued studies at the London Academy of Media, Film & TV and The London School of Beauty & Make-up.