Matthew Kerbawy

Matthew Kerbawy is a highly experienced professional in the technology sector, currently serving as a Principal Professional Services Engineer at Pendo.io since July 2016. In this role, Matthew has taken on various responsibilities, including mentoring and coaching onboarding specialists and engineers, facilitating client customizations, and leading projects that extend the Pendo platform's capabilities. Previous positions at Pendo include Professional Services Architect, Manager of Professional Services, and Senior Services Engineer, where Matthew contributed to the development of reusable client assets and a successful migration project to Zendesk. Prior to Pendo, Matthew worked at VCE from June 2012 to July 2016 as a Build and Release Engineer and Software Quality Assurance Engineer, focusing on deployment features and automated compliance testing. Matthew holds a Bachelor of Arts degree in Communication Arts - Electronic Media from Concord University.