Rick Lanman

Rick Lanman currently serves as the Head of CX Strategy for Australia and New Zealand at Pendula, a Digital Engagement Platform focused on enhancing customer participation in brand experiences. With extensive experience in sales management and customer engagement, Rick has held key positions at notable companies including CloudBlue as Regional Sales Manager, Zuora as Enterprise Sales Executive for A/NZ and ASEAN, and SAP Ariba as Senior Account Executive. Rick's background also includes leadership roles at Jitterbit and OCG Systems Pty Ltd, as well as comprehensive sales responsibilities at Akamai Technologies, Oracle, Netsuite, and Brocade Communications. Rick's career emphasizes driving customer engagement, leveraging cloud solutions, and maximizing business opportunities across diverse industries.