Crystal Tracey

Crystal Tracey has over 15 years of experience in service coordination and dispatching within the HVAC and heating industries. Currently, Crystal serves as the Service Coordinator Supervisor at Pengate Handling Systems, Inc., where responsibilities include scheduling installations across multiple customer locations. Prior roles include Service Coordinator at Williams Service Co., where Crystal dispatched technicians for residential heating and cooling services, and Service Dispatcher at Shipley Energy, managing HVAC technicians' schedules and performing timekeeping functions. Crystal's earlier career included positions in customer service and loan processing, reflecting a strong background in various operational roles. Crystal completed high school education at Delcastle Technical High School and has attended additional vocational training.