Heather Dyson

Heather Dyson, MBA, PMP, CSM has a diverse and extensive work experience spanning over multiple organizations and roles. Heather is currently working as a Senior Program Manager at Penguin Solutions since August 2022. Prior to this, they held the position of Program Manager at Penguin Computing from January 2022 onwards, and also served as a Senior Project Manager from January 2021 to January 2022.

Before joining Penguin Computing, Heather worked at Deltek as a Senior Project Manager from April 2019 to September 2020. Heather'searlier experience includes a significant tenure at CA Technologies, where they held various positions from 1997 to 2019. These positions include Principal IT Product Owner, Principal IT Project Manager, Program Manager, Product Development Senior Project Manager, Product Development Project Manager, and Software Engineer.

Heather has led and managed several high-value projects and programs during their tenure. Some notable achievements include leading a successful migration of an enterprise collaboration system to the cloud, resulting in a $2.5 million cost saving. Heather also managed an upgrade of SharePoint 2013, resulting in improved customer support satisfaction and increased content availability. Additionally, they played a key role in creating a project management office (PMO), implementing a risk/issue/change management tracking system, and developing and maintaining project plans for multiple products.

Heather's work experience showcases their expertise in program management, project management, product development, and software engineering. Heather holds an MBA degree and professional certifications in Project Management (PMP) and Scrum (CSM).

Heather Dyson earned a Bachelor of Arts degree in English from George Mason University. Heather later pursued a Master of Business Administration (MBA) degree at the University of Phoenix with a focus on Business. Additionally, they obtained certifications such as Certified Scrum Master (CSM) in April 2011 from an unspecified institution. Heather also received the Project Management Professional (PMP) certification from the Project Management Institute in October 2008. There is mention of another PMP certification, but further details about the institution and the specific month and year of obtaining it are not provided.