Megan Hayes

Megan Hayes is an accomplished professional in the hospitality industry, currently serving as the Hotel Operations Manager at PENN Entertainment, Inc. since January 2024. Prior experience includes roles as Director of Operations and Director of Housekeeping at Marcus Hotels & Resorts, overseeing operations at the AC Hotel by Marriott Chicago Downtown from October 2019 to January 2024. Additional experience encompasses positions at White Lodging Services and Staybridge Suites® Hotels, where Megan progressed from Housekeeping Supervisor to Assistant General Manager. Early career contributions were made in food service and human resources, notably at Macy's, where responsibilities included facilitating recruitment for seasonal staff and assisting with general HR tasks. Megan holds a Bachelor of Science degree in Hospitality and Tourism Management from Purdue University Northwest.