Penn Mutual
Suzanne Pacitti currently serves as the Manager of Enterprise Client Correspondence Systems at Penn Mutual, where responsibilities include overseeing the creation of over one million client-facing communications annually and leading the team involved. Prior experience at The Penn Mutual Life Insurance Company spans various roles, including Agile Product Owner and Platform Manager, where strategic prioritization and team optimization were emphasized to enhance customer experience. In earlier positions, Pacitti managed operations for business platforms and served as a Senior Business Analyst, facilitating technical aspects of content management systems. Educational qualifications include a B.S. in Communications and Applied Technology from Drexel University's LeBow College of Business and an Associate's degree in Liberal Arts: Psychology from Bucks County Community College.
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