Trudy Umstead

Trudy Umstead is an experienced professional with a diverse background in customer service, administrative roles, and creative industries. Currently serving as an Enforcer at Penny Arcade, Inc. since March 2015, Trudy enhances the experience of convention attendees by addressing inquiries and fostering a positive environment. Previously, Trudy held various positions at New Horizons At Choate, LLC, where duties included administrative supervision and food service. Other noteworthy roles include a Sewist at Cloak & Dagger Creations, private nanny, and multiple positions at the University of Massachusetts Lowell, where responsibilities ranged from tour guiding to social media management. Trudy's early career included team member roles in retail and animal care, showcasing adaptability and a commitment to service. Trudy holds a Bachelor of Fine Arts in Fine and Studio Arts from the University of Massachusetts Lowell.