Nuria Taín Novo

UX Researcher at PensionBee

Nuria Taín Novo has a diverse work history spanning over two decades. Nuria began their career as a General Store Manager at Xtrem Moda Joven from 2000 to 2008. Following that, they worked as a Customer Service Advisor at The Phone House in 2008. In 2010, they joined Manpower Business Solutions as a Commercial Sales representative. Nuria then moved on to Vodafone in 2011, where they worked as a Customer Service Sales Representative. In 2013, they joined Telefonica as a Commercial Advisor, and later in the same year, they worked at Manpower España in the same role. From 2014 to 2015, they served as a Sales and Administration Executive at Callan School, focusing on SEO and SEM strategy, proofreading Spanish website content, and implementing a Social Media strategy. Starting in 2015, they worked at Pret A Manger as a Hot Chef, responsible for hot food production, quality control, and customer service. In 2016, they joined Speak Up London as a Sales Executive, and later became a Senior Sales Executive and eventually a Sales Manager, focusing on managing the sales cycle, developing international partnerships, and implementing pricing strategies. Finally, in 2019, they joined PensionBee as a Pension Transfer Manager, where they processed policy pension information, managed the pension transfer process, and prepared Letters of Authority for providers. In 2021, they transitioned to the role of UX Researcher at PensionBee, where they collaborate with multidisciplinary teams to enhance product usability and conducts various studies to gather valuable insights.

Nuria Taín Novo has a diverse education history. In 2004, they attended Ies. Laxeiro and obtained a Higher National Certificate in Business and Finance, majoring in Business Administration and Management. From 2006 to 2011, Nuria attended Universidade da Coruña, where they pursued a degree in Business Administration with a focus on marketing, accounting, fiscal law, business English, and finance. In 2013, they enrolled in a Community Management Grade Certificate program at Universidad Nacional de Educación a Distancia - U.N.E.D., specializing in Online Marketing.

In addition to their formal education, Nuria has obtained several certifications to enhance their skills and knowledge. In 2022, they completed the "Research-Ops: Operationalizing and Socializing User Research" course from Nielsen Norman Group. In 2021, they completed the "Become a User Experience Designer," "UX Design: 7 Implementation Planning," and "Photoshop for UX Design" courses from LinkedIn. In 2020, Nuria completed several LinkedIn courses, including "Sketch for UX Design," "Planning a Career in User Experience," "UX Design: 1 Overview," "UX Design: 2 Analyzing User Data," "UX Design: 3 Creating Personas," "UX Design: 4 Ideation," "UX Design: 5 Creating Scenarios and Storyboards," "UX Design: 6 Paper Prototyping," "UX Foundations: Multidevice Design," and "UX Foundations: Prototyping."

Based on the provided information, Nuria Taín Novo has acquired a strong foundation in business administration and management, along with specialized knowledge in marketing and online marketing. Additionally, they have sought to expand their skills in user experience (UX) design through various certifications, demonstrating their commitment to professional development and staying up-to-date with current trends in the field.

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