Jerome Lijertwood

Jerome Lijertwood has a diverse work experience spanning multiple industries. Jerome started their career in 2012 as a Site Manager at Unite Students, where they managed and motivated team members to meet customer expectations. In 2014, they became an English Language Teacher at Summit Language Institute and later at Lighthouse Training, where they developed teaching methods and attracted new students.

From 2016 to 2017, Jerome worked at Kiwi.com as a Customer Satisfaction Specialist, resolving escalations and maintaining high-quality customer reviews. Jerome also served as a Learning and Development Specialist, providing coaching and implementing new training methods.

In 2018, Jerome joined Mews Systems as a Training Development Manager and later as an Implementation Manager, leading clients through the implementation process and conducting training courses.

From 2019 to 2021, they worked at productboard as a Product Support Analyst, providing support and assistance to customers.

In 2021, Jerome joined CloudTalk.io as a Customer Success Manager, managing the onboarding process and building strong customer relationships.

In 2022, they became a Strategic Account Manager at Apify, where they managed key accounts.

Jerome's most recent role is as a Customer Success Manager at People.ai, where they ensure customer success.

From 1999 to 2000, Jerome Lijertwood attended Brunel College in Bristol, where they pursued an N.V.Q in Hospitality Administration/Management.