Rasa Vella

Rasa Vella is an experienced professional in customer success and operations management, currently serving as a Team Revenue Coach at People Data Labs since March 2021, where Rasa focuses on standardizing best practices and identifying opportunities for client expansion and renewals. Previously, Rasa held various roles at Thrive Commerce, including Team Lead and Senior Customer Success Manager, overseeing project management, account reviews, and client interactions. Rasa's background includes consulting as a Director of Customer Success & Business Operations, managing global implementation projects at FCM Travel Solutions, and creating operational efficiencies as a customer success consultant. Rasa has also owned a tour company, gaining expertise in staff management and customer service. With educational credentials from Syracuse University and Temple University, Rasa combines a solid academic foundation in marketing and hospitality management with extensive industry experience.