Heather Olsen

Heather Olsen is a Trust & Safety Specialist at Faire since November 2021, focusing on enhancing customer experiences and managing escalated trust and safety issues. Prior roles include CX - Shared Services Cohort, where Heather contributed to quality assurance and process optimization, and Customer Support Specialist, emphasizing service excellence and training. Additional experience spans various sectors, including acting, event coordination for non-profits, and administrative support. Heather's background includes significant involvement in community organizations, promoting affordable housing and civic engagement. Heather holds a Bachelor of Science in History/Film from Kennesaw State University.