Diane Jones

Diane Jones is a seasoned professional in product documentation and customer success, currently serving as Product Documentation Manager at PeopleFluent since June 2022. Prior to this role, Diane spent over 13 years at JAGGAER, where various positions included Customer Success Manager, Manager of Documentation, Documentation Team Lead, Technical Writer, and Supplier Enablement Specialist. Responsibilities encompassed developing trusted relationships with customers, managing a documentation team, leading technical documentation efforts, and facilitating procurement setups for supplier organizations. Diane holds a Bachelor's degree in English/Secondary Education from The College of New Jersey.