Janusz Gorka has several years of work experience in various roles within the customer success, account management, and sales fields. Janusz'smost recent role is as a Customer Success Manager for PeopleForce HRM, where they started in March 2023. Prior to this, they worked as an Account Executive at Revolut from August 2022 to February 2023. Before that, they were a Sales Development Representative at Rublon from March 2022 to July 2022 and a Client Account Manager at Confiance from January 2022 to March 2022. Previously, they held the position of Export Account Manager at AXPOL Trading from October 2020 to January 2022. Other roles include Customer Support Manager at Lumen EMEA from May 2019 to August 2020, Service Desk Specialist at CenturyLink from October 2018 to April 2019, and Key Account Specialist at CheMeS M. Szperliński Sp. z o.o. from July 2018 to September 2018.
Janusz Gorka obtained their Master's degree in Business, Management, Marketing, and Related Support Services from Poznan University of Economics and Business. Janusz completed this degree from 2018 to 2020. Prior to that, they earned a Bachelor's degree in Law and economics in business from the same institution, studying from 2015 to 2018. Janusz also holds a Bachelor's degree in Language Interpretation and Translation, which they completed from 2013 to 2016 at Wyższa Szkoła Języków Obcych im. Samuela Bogumiła Lindego.
Before starting their university education, Janusz attended I Liceum Ogólnokształcące from 2009 to 2012, where they obtained the degree of Absolwent.
In addition to their formal education, Janusz has acquired several certifications. Janusz completed a course on "Provide a great customer support experience" at Intercom in March 2023. Janusz also completed an online training program called "Learn SAP Financial Accounting" at Udemy in May 2021. In October 2018, they received a certification in Customer Service Foundations from Lynda.com.
March, 2023 - present
Key Account Sales Manager & Customer Success Manager at The Good Face Project
Senior Customer Success Manager at INT
Senior Customer Success Manager at Qualio
Customer Success Manager at SchooLinks
Enterprise 1 Customer Success Manager at CodeSignal
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