Kateryna Kulyk

Kateryna Kulyk is an experienced customer success professional with a strong background in leadership and team management. Currently serving as the Customer Success Team Lead at PeopleForce, Kateryna oversees customer relationship management, product expertise, and problem-solving initiatives. Previously, at Genesis Tech, Kateryna held dual roles as Customer Success Team Lead and Customer Success Manager, focusing on team development, strategic account oversight, and customer onboarding. Experience at Helpware as Customer Support Team Lead involved direct management, performance analysis, and fostering communication among team members. Earlier in the career, Kateryna worked as Customer Service Manager at Concha Solution, emphasizing client verification processes and issue resolution. Kateryna holds a Bachelor's degree in Spanish Language and Literature from Kyiv National Linguistics University.