Nikita Sergeev

Nikita Sergeev has a diverse work experience in the field of HRM, account management, customer success, and customer support. In 2016, they worked as a Recruiter for Workforce Source, where they searched for candidates in the American IT market, established business contacts through social networks, and conducted direct calls with potential candidates. From 2016 to 2021, they worked as a Customer Support Specialist at Suntechsoft. In 2021, they joined ThingsBoard as a Customer Success Manager, providing support and ensuring customer satisfaction until early 2022. In 2022, they worked as an Account Manager at Corefy and then later joined PeopleForce HRM as a Customer Support Manager. The summary highlights Nikita's experience in various roles and industries over the years.

Nikita Sergeev obtained a Bachelor's degree in English and Dutch languages and literature from Kyiv National Linguistic University from 2012 to 2016. Additionally, in January 2023, they obtained a certification titled "Become a Conversational Support Expert" from Intercom.