Matthew Tinker

Matthew joined Pepper Group in 2011 in the role of Head of Collections, was appointed as General Manager of Operations in 2020, and subsequently appointed to Chief Service Officer in 2021.

Matthew is responsible for the strategic direction and operating performance across Customer Service and Collections functions, as well as the operational responsibility for PSO Manila.

Matthew has over 15 years experience in financial services in Operations and Project Management roles, including Operations roles at the Commonwealth Bank of Australia and Woolworths Group.