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Karthik Achannan

Desktop Engineer at Percept Solutions

Karthik Achannan is a skilled Desktop Engineer with extensive experience in providing technical support across various operating systems and hardware platforms. Currently employed at Percept Solutions since August 2023, Karthik specializes in operating system migration, software/hardware troubleshooting, and IT asset management while utilizing the ServiceNow ticketing system. Previous roles include serving as a Desktop Engineer at Xtremax from October 2021 to August 2023, and as a Desktop Support Engineer at Aviva from December 2018 to October 2021, where Karthik provided on-site support to end-users, including high-level executives. Earlier experience includes delivering level 2 support in a school setting at NCS Group, and working as a Data Entry Clerk and Graphic Designer at Garudamas. Karthik is pursuing a Bachelor's degree in Information Technology at UNITAR Education Group, building on a diploma in the same field earned from ILP Kuala Langat.

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