Briana Wheatfall is an experienced Business Analyst with a background in customer success management and client onboarding. Currently employed at MyTechBestfriend since January 2021 and at Percepta since September 2020, Briana supports Ford Motor Company by addressing customer concerns and managing case resolutions. Briana is in the process of obtaining AWS certification and aspires to become a cloud engineer. Prior to these roles, Briana served as a Front Desk Representative at Creme dela creme from September 2014 to September 2020, where responsibilities included onboarding, appointment scheduling, payment collection, and data management.
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