Elaine Moss currently serves as the Head of Customer Success Teams & Software EU at Ford Pro, focusing on optimizing telematics usage for customers and implementing strategies to enhance software solutions. Prior experience includes leading sales and operations for the Ford Pro European inside sales team, managing new business sales at Virgin Media O2, and contributing to the growth of sales divisions at Quickline Communications Limited and Royal Mail. As a freelance Commercial Director, Elaine emphasized the importance of understanding customer needs, while previous roles in business development have centered on creating impactful brand experiences and driving sales performance. Elaine is pursuing a Bachelor's degree in Business, Management, Marketing, and Related Support Services at The Open University.
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