Erin Hinman

Erin Hinman is a Senior Release and Deployment Analyst at Percepta, with over 32 years of experience in the IT industry, specializing in the ITIL framework and ITSM environments. Erin has held various roles, including Business Analyst and Change Management Analyst, and has worked for companies like DXC Technology, Accretive Solutions, and Ally Financial, where they focused on process improvement and client contract support. Educated with a Bachelor of Science in Business Administration from Wayne State University, Erin is skilled in Change Management, Incident Management, and Quality Management Systems.