LC

Loraine Caulfield

Customer Success Manager at Percona

Loraine Caulfield has over 20 years of work experience in various roles within the technology and sales industries. Loraine started their career as a Technical Support Specialist at IBM in Ireland, providing phone-based engineering support to home PC users. Loraine then transitioned to a Sales Specialist role at IBM, focusing on sales and developing relationships with clients. Loraine later worked at Sharptext Distribution as a Software Product/Team Manager, where they managed the software team and handled key channel accounts. Loraine then joined Clarity Distribution as a Major Account Manager, responsible for managing major clients. Loraine also worked at Microsoft as a Partner Account Manager, recruiting IT partners and driving lead generation campaigns to increase revenue. Loraine then rejoined Clarity Computer Distribution as a Business Development & Product Manager, driving Microsoft revenue and compliance within the Partner Network. Loraine briefly worked at L'Oreal as a Territory Manager before joining Oracle as a MySQL Senior Corporate Sales Representative. In this role, they sold products and services within the UK & Ireland, managing accounts throughout the sales process and collaborating with team members to uncover customer needs. Loraine is currently working at Percona as a Customer Success Manager.

Loraine Caulfield completed their Bachelor of Business Studies with a focus on Marketing & Languages from 1993 to 1997.

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Timeline

  • Customer Success Manager

    January, 2020 - present