Eliza N.

Process and Problem Manager at Technical Support at Perfect Gym Solutions

Eliza N. has over 14 years of work experience. Eliza began their career in 2007 working as a Junior Recruitment Specialist and Customer Service Specialist at Walter Services Poland Sp.z o.o. In 2011, Eliza moved to Dolfi1920 Services sp. z o.o. where they held the roles of Team Manager Contact Center, Senior specialist - Coaching and Quality Management (with french), and Customer Service Specialist (with french). In 2017, Eliza joined Perfect Gym Solutions S.A. as an Implementation Success Team Manager (Project / Program Manager) and Implementation Success Manager (Project Manager / System Configuration Consultant). In 2020, Eliza began working at both MicroStrategy and DB Schenker. At MicroStrategy, they held the role of Microstrategy Associate, and at DB Schenker, they held the roles of Service Manager / Application Support Team Lead - IT Management Air & Ocean and Team Leader/ Incident Manager - IT Application Operations and Support Air and Ocean. Currently, Eliza is a Process and Problem Manager at Technical Support for Perfect Gym Solutions S.A.

Eliza N. attended the University of Warsaw from 2006 to 2011, where they studied Filologia romańska. Eliza then attended Wyższa Szkoła Finansów i Zarządzania w Warszawie from 2016 to 2019, where they studied Zarządzanie. In addition, Eliza N. has obtained a number of certifications from various institutions, including ITIL 4 Foundation from PeopleCert in 2021, Learning Zoom from LinkedIn in 2020, Project Management Foundations from LinkedIn in 2020, PRINCE2 Foundation 2017 from PeopleCert in 2019, Employee motivation from GRUPA ODITK in 2017, Employee coaching from Trainers Team - Firma szkoleniowa in 2014, Analytics Architect from MicroStrategy in 2020, Application Architect (APA) from MicroStrategy in 2020, ES 216: Upgrade Advisor from MicroStrategy in 2020, Architect Certification (MCA) from MicroStrategy in 2020, and Analyst Certification (ANL) from MicroStrategy in 2020.

Links

Previous companies

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Timeline

  • Process and Problem Manager at Technical Support

    August, 2022 - present

  • Implementation Success Team Manager (Project / Program Manager)

    May, 2018

  • Implementation Success Manager (Project Manager / System Configuration Consultant)

    August, 2017

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