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Sumit Vohra

Senior Customer Success Manager at Perfecto

Sumit Vohra has over 17 years of work experience. Sumit started their career as a Software Engineer/Developer at Infosys, where they developed a tool in C# .NET for DHL's sales force. Sumit then joined Telstra as a Service Transition & Support Analyst, where they transitioned and provided support for various applications. Sumit later took on roles as a Service Support & Operation Team Lead, Development Team Lead/Solution Lead, and IT Team Lead/Technical Project Manager, where they managed mission-critical applications and led teams at Telstra. Sumit also worked as an Application Development Manager (Infosys Contractor) at the Department of Health & Human Services in Victoria, where they managed a demanding project for the Victorian Government. In 2017, they joined Perfecto as a Customer Success Manager, responsible for enabling customer success and providing technical recommendations. Sumit was later promoted to a Senior Customer Success Manager, where they created and executed success plans and presented product improvements to decision-makers.

Sumit Vohra completed their Bachelor's Degree at Netaji Subhas Institute of Technology from 2000 to 2004. Prior to that, they attended Bal Bharati Public School from 1996 to 2000 for their high school education. Before entering high school, they studied at Boys' High School from 1988 to 1996. Additionally, Sumit Vohra has obtained several certifications throughout their career, including the Excel Skills for Business: Essentials from Coursera in April 2020, COBIT 5 Foundation from APMG-International in October 2014, Lean Six Sigma Yellow Belt from Australian Society for Quality (AuSQ) in September 2014, ITIL v3 Intermediate Certificates from APMG/BCS in various areas between 2012 and 2013, and ITIL v3 Foundation Certificate from APMG/EXIN in November 2011. Sumit also holds certifications from Microsoft, including Microsoft Certified Professional (MCP), Microsoft Certified Professional Developer (MCPD), and Microsoft Certified Technology Specialist (MCTS), although specific information regarding the obtained months and years is not available. Sumit Vohra is also an ICAgile Certified Professional (ICP), but no information regarding the obtained month and year is provided.

Links

Previous companies

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Timeline

  • Senior Customer Success Manager

    January, 2021 - present

  • Customer Success Manager

    February, 2017