Michael J Smeltzer

Michael J Smeltzer possesses extensive experience in customer experience and support roles, having served as the Director of Customer Experience and Support at PerfectServe and the Director of the Customer Care Center at Orthotic Holdings Inc. (OHI). Previous leadership positions include Director of Customer Support at Bullhorn and Senior Manager of Quality and Process Improvement at UBC - An Express Scripts Company. Additionally, Michael held roles as Senior Customer Service and Operations Manager and Customer Service and Operations Manager at Express Scripts. Michael holds a Master of Arts in Management with a focus on Management and Leadership, as well as a Bachelor of Arts in Management, both from Webster University.