Jesse Nelson

Jesse Nelson is an experienced Senior Professional Services Consultant currently working at PTP since February 2022, with previous roles as a Senior PS Consultant at Genesys and as a Senior Genesys CX Consultant & Engineer at Performance Technology Partners. Prior work experience includes serving as a Senior CTI Engineer at Charles Schwab, where responsibilities involved maintaining and designing solutions for a multi-site environment exceeding 3,000 agents, and as a Voice Systems Engineer at Ticketmaster, implementing and maintaining Genesys GVP and CTI systems for the call center. Jesse began a career as a Network Associate at All Copy Products. Education includes a Bachelor of Science from Metropolitan State University of Denver and an Associate of Applied Science in Computer and Information Sciences from Red Rocks Community College.