Julia Susanto is an experienced professional in digital business and project management with a strong background in the financial services sector. Currently serving as Head of Digital Business Strategic Project at PermataBank since July 2021, Julia manages key strategic initiatives such as ATM and EDC upgrades, sponsorship management for startup programs, and business coordination for the BI-FAST project. Previous roles include Senior Program Manager at AIA Indonesia, where Julia oversaw corporate systems upgrades and process improvements, and Head of Product Project Management at Manulife, leading a team to deliver over 20 product initiatives annually. Julia's earlier experience encompasses project management at ANZ, consultancy at Accenture with a focus on digital data and analytics, and technical roles at Provident Capital and UPS. Julia holds a Bachelor of Science in Information Systems from UNSW.
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