Dalia Mercado

Dalia Mercado is an experienced Customer Success Manager currently leading initiatives for Southern Europe and LATAM at Personio since January 2024, focusing on exceeding customer expectations and delivering exceptional outcomes. Previously, Dalia served as an Enterprise Customer Success Manager at LinkedIn, advising major global clients on recruitment and branding strategies, and held the position of Sales Account Manager for Talent Solutions, emphasizing sales in Iberia. Dalia's career includes roles at DocuSign, IBM, and various positions in marketing and sales, showcasing a strong sales acumen, analytical skills, and expertise in SaaS and customer engagement. Dalia holds a Bachelor's Degree in Marketing and Advertising from Universidad Interamericana para el Desarrollo.