Natalie Sanwandee Ho

Natalie Sanwandee Ho is a seasoned professional currently serving as the Director of Strategy & Operations at Personio, where responsibilities include building the operating system for Product & Technology to enhance performance and execution. Prior experience includes leading the Technology, Strategy, and Programs team at YouTube, where Natalie partnered with Product & Engineering to develop and deliver tools for YouTube T&S operations. Additional roles include Strategic Initiatives Lead for Global Customer Experience at Google, overseeing Project Olympus to streamline customer support, and Head of Americas Sales Operations at LinkedIn. Earlier experience involved serving as Director of Strategy and Business Operations at Yahoo. Natalie holds an MBA in Strategy from NYU Stern School of Business and studied at The Chinese University of Hong Kong.