Paul A.

Paul A. is an experienced Professional Customer Success Manager at Personio since January 2022, specializing in strategic HR consulting, process optimization, and driving internal data analytics projects. Previously, Paul held roles as an Associate Customer Success Manager and Junior Customer Success Manager, where notable achievements included developing new service offerings for mid-market customers, managing significant revenue accounts, and enhancing customer adoption of the platform. Recognized with the Solutions over Problems award in 2022, Paul also contributed to key initiatives within Customer Success Management. Prior experience at change factory gmbh involved managing financial operations, leading marketing activities, and implementing collaborative tools. Paul holds a Master of Science in Digital Psychology and a Bachelor of Science in Wirtschaftspsychologie from Hochschule Fresenius.