Paulo Cheung

Paulo Cheung has vast experience in the BPO industry, having held various leadership positions in companies like Personiv, EXL Service, Alorica, and Teletech. With a Bachelor's degree in Business Administration from Colegio de San Juan de Letran and a PLDA from Harvard Business School, Paulo has demonstrated exceptional skills in managing operations, client relationships, financial performance, and business development. At Personiv, Paulo played a crucial role in the significant growth of the company's Philippines operations, overseeing service delivery, financial performance, client relations, and disaster recovery planning. Paulo's strategic thinking, leadership qualities, and hands-on approach have been instrumental in driving success in the organizations Paulo has worked for.