Mateus da Silva is a project management professional currently engaged in Gestão de projetos at Pessoalize, focusing on BPO solutions for notable clients such as Ipiranga and Mercado Livre. Prior experience includes a role as Customer Success Manager at Brognoli Negócios Imobiliários, where portfolio management and customer journey mapping were essential. Experience also encompasses managerial and sommelier roles at Grupo Afonso | Cervejaria Kill Brew, with responsibilities in team leadership and e-commerce development. As a co-founder of Zanshin - Agência de Performance Digital, Mateus contributed to inbound marketing strategies, while earlier positions involved content management and educational projects at the Instituto Federal de Santa Catarina. Currently pursuing a degree in Ciências Econômicas at the Universidade Federal de Santa Catarina, Mateus holds a Técnico Integrado ao Ensino Médio in Eletrotécnica from IFSC.
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