Caitlin Ditchfield

Service Development Manager at Pester Pac Automation

Caitlin Ditchfield currently serves as the Service Development Manager at pester pac automation GmbH, focusing on developing and improving internal processes and overseeing the CRM system rollout worldwide since February 2024. Previously, Caitlin held the role of Spare Part Manager and Team Lead at VARIOVAC PS SystemPack GmbH from January 2012 to January 2024, where responsibilities included customer support through spare parts sales and managing marketing initiatives such as advertising, event planning, and communication with customers and international dealers. Caitlin has experience in technical documentation, having designed content for operation manuals and contributed to various departmental projects. Earlier experiences include internships and roles in sales and recreation leadership, alongside a Bachelor of Science degree in Diplomacy and International Relations from Seton Hall University.

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