Letitia Hopkins is an experienced professional with a background in customer service and operations management. Currently serving as the Assistant Operations Manager at PetersenDean Roofing and Solar since July 2019, Letitia brings expertise from a significant tenure at Comcast, where roles included Sr. Customer Service Supervisor and Dispatch Lead. At Comcast, Letitia led teams focused on enhancing customer service and sales metrics while also effectively managing day-to-day operations across various service areas. Educational qualifications include a Bachelor of Business Administration in General Management from San Jose State University.
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