James Hurley

James Hurley has a vast and diverse work experience in the field of IT service delivery and management. James has held various roles in different companies over the years. Their recent position was as the Head of IT Service Delivery at Pets at Home, starting in 2023. Prior to that, they worked at New Look as the Head of IT Service and Senior Manager of IT Infrastructure, Network, Voice, and Security Services from 2017 to 2023. James also served as the Global Service Owner Network and Voice Operations at Wallgreens Boots Alliance from 2014 to 2017 and as the Senior Manager of Network and Voice Services at Boots UK Ltd in 2013. Before that, they had a significant tenure at Experian, where they held multiple positions including Head of UK Network and Voice Operations, Head of IT Business Integration (Mergers and Acquisitions), and Head of IT Project Delivery from 2003 to 2012. Their earlier experience includes the role of IT Service Delivery Manager at Severn Trent from 1994 to 2002 and serving as a Technical Consultant at SCC from 1991 to 1993.

James Hurley attended Lighthall Secondary from 1980 to 1986. James also obtained several certifications, including CISSP Cert Prep courses in various areas of security and risk management, network security, and foundations of IT security, as well as an ITIL V3 Foundation certification. The specific details of when and where they obtained these certifications are not provided.