Matt Fox

Matt Fox has extensive experience in retail management, particularly in the pet care sector, having been with Pets at Home since July 2009. Currently serving as Area Manager, Matt oversees 25 pet care centers, focusing on business strategy, consumer-centric operations, and colleague coaching. Previous roles include managing 23 stores and 14 Groom Rooms in the North East, leading teams to deliver exceptional customer service and pet care standards, and acting as Retail Operations Lead, where Matt influenced operational strategies. A 12-month secondment as Regional Operations Director involved supervising a significant number of stores and grooming facilities, emphasizing business change and performance optimization. Earlier in their career, Matt progressed from a weekend colleague to Store Manager at Woolworths Plc, participating in various projects that enhanced retail operations. Education includes multiple GCSEs and A-Level passes from Boston Grammar School.