Clifton Copeland

Product Owner, Loyalty Team at PetSmart

Clifton Copeland possesses extensive experience in product ownership and digital product analytics, currently serving as a Product Owner for the Loyalty Team at PetSmart since May 2022, where significant contributions include the development of the Treats Rewards loyalty program and its integration with major marketplaces like DoorDash and Instacart. Prior experience at Nestlé Purina North America included roles such as Senior Specialist in Digital Product Analytics and Senior Business Analyst, demonstrating impactful leadership in IoT testing, user journey redesign, and cross-functional team collaboration using agile methodologies. Clifton's earlier career includes various positions ranging from Automated Test Lead at Accenture to quality control roles at MetalTek International, culminating in a strong academic background with multiple master’s degrees, including an MBA, alongside a foundational Bachelor’s degree in Computer Science.

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