Rahit Dhowan is an experienced professional with a robust background in customer insights and strategy across various industries. At the NSW Department of Customer Service, Rahit played a pivotal role in guiding the government through the Covid-19 pandemic, focusing on recovery strategies and delivering key insights for strategic decisions. Previous roles include Customer Research & Insights Manager at Ampol Australia, Head of Customer Experience at Amway, and Customer Strategy and Insights Manager at 7-Eleven Australia, where Rahit successfully leveraged data to drive business growth. Currently, as Customer Insights & Experience Manager at PetSure (Australia), Rahit provides strategic guidance to enhance customer experiences. Educational qualifications include a HSC from Pennant Hills High School.
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