Sarah Crow

Sarah Crow is an accomplished customer success professional with extensive experience in driving operational efficiency and enhancing client relationships. Currently serving as a Customer Success Manager and OKR Facilitator at PEX since July 2022, Sarah leads the OKR/KPI process and leverages client feedback for continuous improvement. Previously, Sarah held various roles at RealEstateInvestor.com, culminating as Customer Success Operations Manager, where significant operational efficiencies were realized. Earlier career milestones include leading customer engagement at Smith.ai and optimizing customer operations at Amherst Holdings. Sarah holds a Bachelor of Arts in Organizational Leadership from the University of Oklahoma.