Khoua Moua

Khoua Moua is an accomplished professional with extensive experience in product ownership and information systems, currently serving as Principal Product Owner in Customer Technology Planning & Enablement at Pacific Gas and Electric Company since May 2013. Responsibilities include developing product backlogs, enhancing processes to achieve significant cost savings, and leading successful transitions to new data exchange platforms. With a proven track record of improving system reliability and efficiency, Khoua has achieved an 85% reduction in billing defects and has delivered millions in annual cost avoidance. Previous roles at Gap Inc. involved supporting international system transitions and collaborating with cross-functional teams to achieve high-performance benchmarks. Khoua holds a Bachelor of Science in Management Information Systems from Sonoma State University and an Associate of Arts in Real Estate from Santa Rosa Junior College.