Jennifer Jenkins is an experienced professional in customer service and operations, currently serving as a Customer Services Executive at Phaidon since February 2020, where efforts were focused on establishing the first Customer Service Team after a period of rapid growth. Prior experience includes supervisory roles in web operations and customer services at Foyles, where coordination with various departments and resolution of customer service issues were key responsibilities, as well as experience in bookselling and management at Nomad Books and Waterstones. Jennifer's educational background includes a Bachelor of Arts in Art History from the Alma Mater Studiorum – Università di Bologna, alongside a diploma in Foreign Languages and Literatures.
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