As a founder of PDMI and its CEO for more than 35 years, Doug provides strategic direction to his team by leading the development and implementation of PDMI's overall objective: “To provide innovative solutions that improve people’s health and well-being. Doug takes a hands-on role in defining, communicating, and implementing PDMI's mission, vision, values, and culture. As head of the Executive Team, he guides, directs, and evaluates the work of PDMI's Senior Management Team and its StratOp initiatives, which are a detailed blueprint of leadership development programs and a defined client service approach. Doug’s career started when he began working in his family's retail pharmacy as a clerk at age 13. He founded PDMI in 1983 as an administrative platform for health plans and developed the foundation on which our proprietary software is based. Originally serving as a consultant, Doug created PDMI to function as a back-shop processing center, providing clients with full authority over their respective prescription programs; it was designed to offer clients the freedom and flexibility to provide a customized and fully pass-through pharmacy claims processing solution that was not previously available in the traditional PBM model. PDMI's first client, a Third-Party Administrator (TPA) tactic was created to compete with the national PBM schema at its core and with the intent to offer its groups a regionally based, private-label Rx program. It is a plan that continues today. PDMI’s unique, solid business model has proven to be a trailblazer in the industry. Though the company continues to reinvent solutions and opportunities for its team and clients, its core concept and prototype remains unchanged. A licensed pilot, semi-professional photographer, well-versed traveler, and avid adventurer, Doug combines his formal training, in-depth industry knowledge, and imaginative instincts to lead his team with expertise, experience, and empathy. He empowers his team members to tap into their most inventive skills and capabilities to perform to their greatest ability. Doug has been a member of the National Council for Prescription Drug Programs (NCPDP) since 1984 and a member of the Academy of Managed Care Pharmacy (AMCP) since 1996. He is also a member of the Healthcare Executives Network (HEN), and the Specialty Pharmacy, PBM, Home Infusion, Mail Order, and Long-Term Care Professionals. He holds a Bachelor of Science degree in Pharmacy from The Ohio State University and was a practicing Registered Pharmacist for five years within his family’s pharmacy business.
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