Nuno Marques Ferreira

Nuno Marques Ferreira has a vast experience in various roles within the telecommunications industry in Portugal. Currently, Nuno is the Head of BPO Operations at Altice Portugal, managing Contact Centre and Back Office Operations, with a focus on the Portuguese Healthcare System Contact Centre. In addition, Nuno has held positions such as Public Speaker, Head of Customer Service, Head of Continuous Improvement, and Non Executive Board Member in different companies. With a background in Management, MBA, and a Master's degree in Mobile Data Services, Nuno has a strong foundation in business and operations management.