Robert H. is currently the Global Customer Care Manager at Phenom, with previous experience at Linode and Apple. At Linode, Robert held positions as Customer Support Manager, Support Specialist - Level II, and Support Specialist - Level I in Linux Based Cloud Hosting. Prior to Linode, Robert worked at Apple as a Genius Bar Leadership overseeing technical processes and procedures, training, coaching, and developing the team. Robert also held positions as a Genius, Family Room Specialist, and Specialist at Apple. Robert holds a Bachelor of Science degree in Computer and Information Sciences and Support Services from Stockton University.
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