Joi Hooper is currently the Payroll Coordinator at the Philadelphia 76ers. Prior to their current position, Joi worked as an Implementation Specialist at Paychex Payroll Company from August 2012 to February 2016. Before that, they were a Customer Care Specialist at SunGard Availability Services from January 2006 to December 2009.
Joi has extensive experience coordinating disaster recovery testing for customers. At SunGard, they managed a customer base of over 180 customers and helped train 25 Customer Service Associates in preparation for an external audit. As a result of their efforts, the department achieved 100% compliance and was certified for one year. Joi also has a proven track record of solving customer issues effectively and efficiently, which has led to sales opportunities and multiple service awards from customers, management, and the sales organization.
Joi Hooper graduated with a B.S. in Management Information Systems from Drexel University's LeBow College of Business.
They work with Lionel Stanart - Staff Accountant, Jasmine Nunez - Payroll Administrator, and Michael Grott - Senior Accountant. Their manager is Nicole Armellino, SVP, Finance & Accounting.
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