Bit Rambusch

Bit Rambusch currently serves as the Senior Vice President of Service and Solution Delivery for North America at Philips, overseeing strategic and operational activities for the North American Customer Service organization, which spans over 3,000 employees. Prior to this role, Bit held various leadership positions at Dell Technologies for over two decades, including Vice President of Online Support & Knowledge Management and Vice President of Global Services Engineering & Quality, where responsibilities included driving digital transformation and managing service operations for a substantial user base. Earlier career experiences include roles at NCR Corp and Johnson Controls, alongside service as a First Lieutenant in the US Army. Bit Rambusch holds a B.S. in Engineering Management from the United States Military Academy at West Point and an MBA from The University of Dallas.