Helen Wadkins is a seasoned professional with extensive experience in consumer care and operational management. Currently serving as a Consumer Care Business Partner at Philips since March 2020, Helen oversees consumer care processes for the UK and Ireland, managing budgets, collaborating with global teams, and driving continuous improvement initiatives. Previous roles include positions at FocalAgent and GSK, where leadership and customer support were paramount. Helen's educational background includes a Master of Science in Psychology and various certifications in lean management and understanding children's mental health, showcasing a commitment to personal and professional development.