Ryan Liddle

Ryan Liddle is an experienced professional currently serving as a Strategic Improvement Manager and Client Journey Manager at PHMG since August 2021. Previously, Ryan held a role in Customer Experience at Studio Retail Limited, focusing on leading changes to enhance customer interactions from January 2021 to August 2021. Prior experience includes a six-year tenure at Vitality as a D2C Optimisation Manager and Project Manager, where Ryan generated significant cash income and improved operational efficiency through comprehensive process reviews. Additionally, Ryan worked as a Continuous Improvement Specialist, enhancing customer journeys by leveraging feedback, and as a Customer Service Administrator, providing excellent support to customers.