Louise Cummings-Page CMgr FCMI has over 30 years of work experience, starting in 1989 as a Customer Service Representative at Eagle Star Life. Louise then worked as a Team Coordinator at Marlborough Stirling from 1997 to 2002. In 2002, they joined Zurich as a Client Services Specialist until 2007. Since then, Louise has been with Phoenix Group, where they have held various roles including Customer Research and Oversight Manager, Customer Research and Insight Manager, and currently, Customer Experience Lead.
Louise Cummings-Page CMgr FCMI has a diverse education history. In 1989-1990, they attended Gloucestershire College where they pursued a BTEC in Business Studies. In 2004, they engaged with the Chartered Insurance Institute and completed coursework in FPC1. Additionally, in 2018-2019, they participated in programs at Chartered Management Institute, earning a certificate in Leadership and Management at CMI Level 5. During the same time frame, they also studied at Corndell Leadership and Management School, focusing on Level 5 Departmental / Operational Management, Finance, and Financial Management. Most recently, in 2022-2023, they enrolled in the Imperial College & Corndel Level 7 Senior Leadership Apprenticeship program at Corndel College London (CCL), with a specific emphasis on Executive Management & Senior Leadership. It should be noted that there is no available information regarding their educational background from Cleeve Comprehensive.
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