Sandy Rhoades

Sandy Rhoades is a seasoned professional with extensive experience in customer success and account management across various industries. Currently serving as a Senior Enterprise Customer Success Manager at Phononic Inc since March 2024, Sandy is a founding member and has significantly improved contract renewal processes, resulting in a 25% reduction in turnaround time and a 15% increase in retention. Previously, at Seamless.AI, Sandy managed customer transitions and maintained impressive satisfaction metrics. As a Partner Account Manager at Bell and Howell, Sandy expanded the company's footprint by 700% in one year and secured over $500K in new revenue. Earlier experience as a National Account Manager at Geiger involved driving over $1M in sales while receiving Presidents Club honors. Sandy holds a Bachelor of Arts in Sociology from Elon University.